Meet our team
Each teammate is carefully hand-matched to our clients based on technical and soft skills, personality, and work style. This personalized pairing is part of our secret sauce, because great support isn’t one-size-fits-all.
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Karen Mora
Karen keeps projects moving with empathetic communication. She manages Notion calendars, streamlines support workflows, logs client queries, writes knowledge-base articles, and ensures deadlines stay visible.
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Maru Romero
Rooted in CX and TA, Maru will assist you in any operations help you might need. From research to SOP creation, Inbox and calendar management, CRM keep up, and more. But what really sets Maru apart is her empathy and communications skills.
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Kimberly Cedeño
Kimberly turns audiences into communities. She hosts sessions, runs team meetings, crafts social content, organises projects, designs in Canva, manages teams, and solves problems with sales flair.
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Carmen Rivera
Carmen is trilingual and works fluently in English, Spanish, and French. She brings clarity to operations through research, SOPs, and systems. She translates ideas into branded visuals in Canva, maps out markets, and supports team follow-up in tools like Acuity and custom apps.
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Alejandro Giraldo
Alejandro steers brand identity. He delivers graphic design, photo editing, advanced retouching, creative concepts, social content, persuasive copy, product photography, ad campaigns, SOPs, and community care.
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Andrés Díaz
Andrés makes bilingual meetings seamless. He live-interprets English-Spanish, creates Canva visuals, coordinates calendars, assembles briefs, and captures tasks through disciplined note-taking and distribution.
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Michelle Colina
Michelle spins up branded graphics in Canva, structures Notion workspaces, researches trends and historical references, drafts content outlines, and edits video in Premiere to support creative projects.
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Dharma Sarabia
Dharma drives efficiency through project management. With a sharp eye for detail, she tracks KPIs, manages data entry, produces reports and dashboards, and oversees schedules and inboxes. Skilled in multiple CRM and project platforms, as well as Canva and Miro.
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Gerardo Aboulafia
Gerardo keeps spreadsheets tidy, analyses data, posts to social media, updates plugins, documents SOPs and researches fast. He also loves to work with APIS and integrations
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Luz Gordillo
Luz translates complex ideas into graphics, brand guidelines and content strategies mastering tools like Canva, Illustrator, Photoshop and After Effects. She connects Sheets, Docs, and Slides into seamless systems. She organises Notion spaces, validates data, builds dashboards, and guides clients during WorkSitter sessions to boost tool adoption.
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Adriana Flores
Adriana brings strategy and creativity to the marketing team with impactful content creation for social media and newsletters. She ensures each post aligns with brand identity and audience engagement goals, while also supporting the overall social media strategy with clear planning and execution. Adriana’s work helps shape a consistent and compelling digital presence across platforms.
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Cristina Borgia
Cristina ensures data accuracy at every step—her meticulous data entry powers reliable reporting. Beyond the numbers, she brings a creative edge with polished Canva graphics and well-documented standard operating procedures (SOPs). She also excels in project management, customer service, and social media management, and is skilled in setting up newsletters and automating tasks. She manages Shopify product listings with care, helping keep online storefronts organized and up-to-date.
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Valeria Arismendi
Valeria anticipates client needs and closes loops fast. She drives projects with clarity, aligns teams and timelines, and strengthens operations through smart automations and clean, scalable systems.
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Adriana Prato
Adriana creates scroll-stopping Canva visuals. She adds bilingual translations, organized research, social-media management, Google-tool mastery, and knowledge-sharing micro-lessons to every campaign.
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Brayian Zakia
Brayian bridges English and Spanish with nuance. He automates Google Sheets, proof-reads documents, enters data accurately, and listens actively.
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Isabel Molina
Isabel turns raw clips into concise explainers. She tags media databases, manages email inboxes, schedules posts, formats documents, and steps in as a versatile virtual assistant during peak campaigns.
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Martina Sapia
Martina defends focus by steering inboxes and calendars. She translates articles, designs quick Canva visuals, prepares insightful reports, maintains organised social media dashboards, and tracks down possible leads.
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Elyam Barrios
Elyam tames chaos by structuring organisational tools like Notion or Asana. She provides customer support, manages calendars, tracks tasks, cleans data, and keeps communication flowing so projects advance smoothly.
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Oscar Quintero
Oscar digs up answers quickly and turns them into action. He runs WorkSitter sessions, proof-reads transcripts, delivers customer support, manages inboxes, leads teams, and crafts imagery when needed.
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Abner Roa
Abner crafts story-driven concepts for videos in social media and brainstorms podcast ideas. He translates English-Spanish, designs visuals, sets up email sequences, and edits long and short videos.
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Libano Zakia
Libano keeps datasets spotless—his fast, accurate data entry anchors every dashboard. He edits pages in Elementor, captures meeting notes, structures Google Sheets, and provides warm client support, calendar coordination, research, and data management.
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Patricia González
Patricia is a creative and organized team player who streamlines workflows, updates websites, writes content, schedules posts, designs visuals, and edits videos—always making sure each project flows smoothly and stays on brand.
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Adela Cova
Adela keeps finance and admin humming. She issues invoices, tracks vendor payments, reconciles budgets, drafts SOPs, assists busy execs, and adds multilingual subtitles to extend video reach.